Shipping & Returns
Shipping and terms:
New instruments ship with a 72-hour approval period* where you can comfortably assess your purchase and determine if it's the right fit for you. Pre-Owned/Consignment gear is sold "As is" with no returns accepted unless it is damaged or defective from shipping. On Sale or heavily discounted items are not returnable. If you wish to return your purchase, please contact us to coordinate a return before shipping it back to us. Return shipping costs are the responsibility of the customer.
*There are instances where our standard 72-hour approval period does not apply. Returns are not accepted on special orders, pre-owned items, and On Sale/heavily discounted items unless the product is defective or damaged in shipping.